Shipping policy

All Cloud Cases orders are made to order. Please allow time for your order to be processed and produced before shipment.

Shipping rates are calculated at checkout. Orders containing 2 or more cases qualify for free U.S. shipping.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Delivery times may vary depending on the destination, carrier delays, holidays, or other circumstances outside of our control.

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible and we’ll do our best to help before the order is fulfilled.

If your package is marked delivered but you haven’t received it, please check with household members, neighbors, and the shipping carrier first. If you still need help, contact Cloud Cases at your customer-service email.

At this time, product availability and shipping options may vary by country or region.